Thank you for clicking in and Welcome! to our secure online reservation system.
Click <HERE!> to get started.
Or read a few more words about using our online availability and reservation grid:
It may be helpful to even the well versed in online purchasing. The system works best with Internet Explorer latest versions and default security settings, but there are some tips for alternate browsers further down in the tips* below.
We have reports from some customers that Internet Explorer fails to oblige on what's needed to complete the transactions needed occasionally too, so you will have to call the office for help if that happens (number below).
We have done the best we can to get the bugs out and use it for our mutual advantage, good for you, good for us. It is an ongoing process though, and we certainly hope it helps all of us.
Your help reporting errors is greatly appreciated!
When you click the link in the bell at the bottom of this page or 'HERE' above, you will be taken to our new secure booking service, the RezRobot system. Which can be used to simply check for availability, or actually purchase your booking after you make a choice.
It is important to know that the office will be notified immediately after you click through the process.
However we maybe notified right away, it may take some time for a real person to finally approve or deny your requested booking. See our office hours below to asses when you are most likely to get a response.
Please rest assured we will do our best to promptly reply as soon as we can!
Your patience is appreciated.
* You can call the office for help, our normal office hours are 8:00 am to 5:00 pm Pacific Standard Time, so please leave a number and time to call you back when we are in the office if we can't pick up. Calls are returned in the order they have been received, just as soon as we can possibly get to them.
* Our policy in addition to the email you will receive on successful transaction, we highly recommend printing it, is to phone you when your purchase is approved to confirm the details and make a person to person contact.
* Please make sure you read our Cancellation & Refund policy
and then also check the box next to 'Terms and Conditions' when you get there in the process of purchase, it says the same thing plus a little more concerning the privacy of the electronic transaction. Definitely read it!
* On the page that follows this one, you must accept the default dates or select new ones, then click 'Check Availability' in order for the grid to appear. Make a selection in the column of the grid, then choose a number of 'Occupants' in the drop down box that appears below the grid after you select.
*Browsers other than Internet Explorer must manually enter a number from your keyboard when the box is selected in order to continue, the drop down menu will not work. IE users can simply select from the drop down box, everyone can then click 'Get Quote' when a valid date, a choice from the grid, and an occupant number are selected. The bot will let you know if something is missing. If you can't get it to respond correctly, please let us know.
* Cookies must be enabled!
* The Payment and Additional Information page appears after 'Get Quote' is clicked, where you create a free account by filling in your credit card and contact details. If you have used the system before, it will remember you after entering your email & password in the appropriate slots.
Any question or message you want to include about your reservation is possible in that page also, we see it along with the reservation request.
* If you have registered before, you must hit your tab button or click on something else in the page for your details to populate the form once you have filled in your email address and password. If you forgot your password there is an option for it to be emailed to the address used for registration.
* Once finished filling it all in and clicking 'Request Reservation' you will then be taken to the page where you can choose a print friendly version indicating completion of your successful transaction. A confirmation email will be sent to the address you entered in the process as well.
No charge to your card will be incurred until final approval!
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